Lead Business Analyst, Process & Automation

🔥 43 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Join the Capital and Payments team working across operations behind payments, lending, underwriting, risk, and billing • Own projects end to end, from identifying process failures or toil through implementation and measurement • Map end-to-end flows, trace handoffs, and understand how processes operate • Diagnose root causes and quantify operational losses in time, money, and customers • Translate findings into requirements, improved processes, delivery plans, and measurable success criteria • Build or coordinate automation, tooling, data, and controls • Lead testing and launch readiness, track impact, drive adoption, and hand ownership back to the responsible team • Establish use cases for AI agents in operations and design, test, deploy, and evaluate bounded multi-step workflows • Partner with teams outside operations and develop business cases for Product and Technology prioritization

🎯 Requirements

• 7+ years in business analysis, process improvement, operations, implementation, or product operations • Track record leading complex cross-functional projects from problem definition through implementation and ongoing measurement • Strong analytical skills using data, queries, and dashboards to validate problems and prove outcomes • Ability to turn ambiguous business needs into clear requirements, process designs, and delivery plans • Excellent stakeholder management, facilitation, written communication, and presentation skills • Financial services, fintech, payments, lending, insurance, commerce, e-commerce, point-of-sale, or marketplace experience is advantageous • Hands-on experience with workflow, case-management, or process-automation platforms is advantageous • SQL, business-intelligence tools, or data modelling experience is advantageous • Experience evaluating or deploying AI-enabled solutions for operational use cases is advantageous • Experience driving adoption and effectiveness after launch is advantageous • Applicants must disclose criminal convictions; criminal record checks are conducted as part of the hiring process • Must be legally eligible to work in Germany and disclose visa sponsorship requirements

🏖️ Benefits

• A flexible work environment • Equity options • Contributions to your pension plan • Training opportunities • Health and wellness credit • Time off to volunteer • Enhanced parental leave • Continuous learning opportunities • Global mobility • Inclusive and diverse team environment