
201 - 500 employees
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
CGF CounselGroupFrankfurt AG is a global IT consulting firm with over 200 consultants dedicated to providing tailored IT solutions. The company prides itself on a solutions-oriented service model that focuses on delivering business value. CGF specializes in the implementation of industrial Internet of Things (IIoT) communication systems that enhance production efficiency. Furthermore, they offer comprehensive IT security solutions to protect information systems and data. CGF is also known for their responsive IT support services, providing first, second, and third-level support remotely or on-site.
đĽ 0 minutes ago
đŠđŞ Germany â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ§ Business Analyst
đť Ghost score 13%
đŁď¸đŠđŞ German Required
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201 - 500 employees
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
CGF CounselGroupFrankfurt AG is a global IT consulting firm with over 200 consultants dedicated to providing tailored IT solutions. The company prides itself on a solutions-oriented service model that focuses on delivering business value. CGF specializes in the implementation of industrial Internet of Things (IIoT) communication systems that enhance production efficiency. Furthermore, they offer comprehensive IT security solutions to protect information systems and data. CGF is also known for their responsive IT support services, providing first, second, and third-level support remotely or on-site.
⢠Gather, analyze, and document business requirements from banks, including user stories, use cases, and functional specifications ⢠Coordinate and collaborate with VRNW and banks to maintain and ensure the quality of FAQ content within the CMS ⢠Work closely with the development team to implement requirements and integrate the FAQ bot ⢠Analyze user behavior and feedback to continuously improve user experience, response quality, and accuracy ⢠Communicate with business and technical stakeholders and prepare project status reports ⢠Support the planning, execution, and documentation of releases while ensuring compliance with regulatory requirements in the banking environment ⢠Contribute to an agile project environment following Scrum methodologies
⢠Proven experience as a Business Analyst or Requirements Engineer ⢠Strong communication and analytical skills ⢠Experience in stakeholder management ⢠Knowledge of chatbots, conversational AI, or FAQ systems is an advantage ⢠Experience in the banking or financial services sector is desirable ⢠Experience working with agile methodologies, particularly Scrum ⢠Fluent English and good German language skills
⢠Remote work
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