System Configuration Specialist II

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Independently deliver medium-sized projects, enhancements, and support requests, proactively identifying solutions and driving work through to completion. • Design, develop, and improve scalable business systems, identifying opportunities to enhance existing architecture and processes. • Build reliable, sustainable solutions that integrate seamlessly with existing platforms and support long-term business needs. • Monitor system performance, troubleshoot production issues, and use appropriate tools to identify and resolve technical challenges. • Evaluate risks and dependencies when implementing changes, ensuring thoughtful rollout plans and mitigation strategies are in place. • Communicate technical solutions through clear documentation, design discussions, and collaboration with cross-functional teams. • Support and mentor junior team members through knowledge sharing, code reviews, and constructive feedback.

🎯 Requirements

• Previous experience as a Systems Administrator, Business Systems Analyst, CRM Administrator, or Configuration Specialist, ideally working with platforms such as Salesforce, Zendesk, or Intercom. • Hands-on experience configuring and maintaining business systems, including Salesforce Flows, Zendesk automations and triggers, and Intercom workflows, bots, or messaging campaigns. • Strong understanding of system configuration, automation, and business process optimization within enterprise applications. • Proven ability to independently troubleshoot system issues, investigate incidents, and resolve technical challenges across supported platforms. • Experience integrating systems and supporting data flows between platforms; familiarity using tools such as Postman, Workbench, or REST APIs is considered an advantage. • Demonstrated commitment to following established technical standards, documentation practices, and system governance processes. • Strong written and verbal communication skills, with the ability to clearly document processes, technical solutions, and system designs. • Reliable and stable internet connection with a consistent 50 Mbps plan. • Suitable remote working environment, free from distractions and background noise, with a suitable chair and desk. • Legally eligible to work in the country where this role is advertised.

🏖️ Benefits

• Genuine career opportunities in a company that’s creating new jobs every day • Work in a team large enough for growth but lean enough to make a real impact • Exposure to modern and proven technology • Ability to work and grow in a truly flexible environment • Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture • Market-leading salary package • Permanent work from home setup • Coworking space available, if needed • We follow the PH holidays! • HMO for you and your 2 dependents (Maxicare) • 15 Vacation leaves • 10 Sick leaves • Government Mandated Benefits • Food Allowance of 1000PHP per month • Work from Home Allowance of 1000PHP per month • Health and wellness benefit of 7500PHP per year • Free access to Mental Health support and coaching services • Opportunity to grow your career in a company that values internal mobility • Exciting online and in-person events hosted regularly by our Manila Culture Club