Program Manager, Compliance Readiness

🕒 April 21

🇺🇸 United States – Remote

💵 $110k - $151k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Lime

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🚗 Transport

🛍️ eCommerce

☁️ SaaS

💰 $418M Convertible Note on 2021-11

Transport • eCommerce • SaaS

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

📋 Description

• Build and scale end-to-end operational processes focused on centralization, automation, and compliance readiness. • Partner with Data Science to integrate datasets into a unified model that supports reporting and analytics. • Develop and support systems that monitor readiness with local permit requirements across global markets. • Design tools and workflows that surface risks, track regulatory performance, and drive timely issue resolution. • Collaborate cross-functionally with Government Relations, Legal, Operations, Product, and Data to ensure compliance infrastructure meets market needs. • Identify opportunities to improve operational efficiency and mitigate compliance risk across markets. • Create and maintain documentation, SOPs, and recurring review mechanisms to improve visibility and accountability.

🎯 Requirements

• 5+ years of experience in tech-enabled operations, with experience automating complex business processes at large-scale. • Experienced in SQL and BI tools (e.g., Tableau, Claude) • Demonstrated ability to develop automated systems and scalable reporting tools. • Excellent cross-functional communication skills and comfort working with Legal, Government Relations, Engineering, and Data Science. • Experience building and documenting SOPs, escalation workflows, and operational playbooks. • Highly organized, with a strong attention to detail and a proactive approach to identifying risk. • High tolerance for ambiguity with a natural reflex for reducing a complex business problem into well-structured tangible components.

🏖️ Benefits

• Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits. • Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution. • Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits. • Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays. • Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.