Store Operations Supervisor

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $60k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Lithia & Driveway

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1946

🚗 Transport

🛒 Retail

💰 Post-IPO Debt on 2019-12

Transport • Retail

Lithia & Driveway is one of the largest providers of personal transportation solutions in the United States. The company is among the fastest growing in the Fortune 500, allowing consumers to buy, sell, and service vehicles either digitally or through its 297 locations across the US and Canada. Lithia & Driveway is committed to improving and giving back to the communities it serves, embodying its mission statement 'Growth Powered by People'.

📋 Description

• Partner with dealership leaders to review Driveway.com performance, identify opportunities, and improve key operational metrics • Serve as a trusted advisor and escalation point for store-related operational, fulfillment, and customer experience issues • Lead store onboarding, engagement, CRM training, and ongoing support to ensure successful adoption of Driveway.com processes • Oversee Store Valet onboarding, utilization, performance, and workforce planning to support business needs • Collaborate with cross-functional teams to drive reporting accuracy, operational improvements, inventory syndication, and customer satisfaction • Capture and communicate store feedback, best practices, and performance insights to improve the Driveway partner experience

🎯 Requirements

• Knowledge of Driveway.com operations, dealership processes, customer fulfillment, logistics, and performance management • Experience building partnerships and influencing results across multiple locations or teams • Strong communication, presentation, and relationship-management skills • Excellent analytical, problem-solving, and critical-thinking abilities • Experience with CRM systems and Microsoft Office applications, including Excel, Word, and PowerPoint • Ability to travel as needed and work flexible hours to support business operations • High School graduate or equivalent, 18 years or older required

🏖️ Benefits

• Competitive pay • Medical, Dental and Vision Plans • Paid Holidays & PTO • Short and Long-Term Disability • Paid Life Insurance • 401(k) Retirement Plan • Employee Stock Purchase Plan • Lithia Learning Center • Vehicle Purchase Discounts • Wellness Programs