Customer Quality Engineer

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LivaNova

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improve the lives of patients around the world. With a focus on medical devices, neuromodulation, and cardiac surgery, LivaNova offers advanced technologies and breakthrough treatments that provide meaningful solutions for patients, healthcare professionals, and healthcare systems. Headquartered in London and active in over 100 countries, LivaNova emphasizes bringing both clinical and economic value to its customers, being recognized as a market leader in cardiopulmonary and neuromodulation solutions.

📋 Description

• Receive customer feedback and provide technical troubleshooting to support resolution of customer issues • Initiate and investigate product complaints, including root cause analysis • Prepare and submit medical device vigilance and regulatory reports to applicable regulatory authorities • Maintain accurate complaint files, quality records, and supporting documentation • Identify potential product or quality trends and escalate findings for further evaluation • Collaborate with Quality, Regulatory Affairs, R&D, Clinical, and other teams to support compliance and continuous improvement • Support Customer Quality activities for Neuromodulation therapies, including complaint handling, investigations, regulatory reporting, and technical support

🎯 Requirements

• Bachelor’s degree in Engineering, Science, or a related technical field • Strong written and verbal communication skills in English • Strong analytical and problem-solving skills • Collaborative mindset with a willingness to learn, develop, and work within international teams • Interest in healthcare, medical technology, quality, or regulated industries • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint • Internship, academic project, or previous exposure to engineering, quality, healthcare, medical devices, pharmaceutical, or another regulated industry is desirable

🏖️ Benefits

• Purpose-driven work focused on improving patient outcomes worldwide • Global exposure and the opportunity to collaborate with international teams • Structured learning, mentorship, and career development opportunities • A culture that values innovation, quality, collaboration, and continuous improvement • Exposure to advanced medical technologies and a highly regulated global environment • Competitive base salary • Supportive, inclusive, and collaborative environment