Sales Manager

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Logo of LiveAboard.com

LiveAboard.com

51 - 200 employees

Travel

LiveAboard. com is an online platform that simplifies the process of booking liveaboard travel experiences. With access to 53 countries and 479 ships, the company offers 37,945 trips and relies on over 50,370 verified customer reviews. Customers can compare and book a variety of cruises, including diving and adventure cruises, across hidden coasts, wildlife-rich archipelagos, and iconic rivers. LiveAboard. com provides 24/7 expert support and a best price guarantee without any booking fees. This provides travelers with memorable experiences off the beaten path, focusing on natural beauty and cultural immersion.

📋 Description

• Coach your team leaders to achieve key performance metrics • Develop a high-performing team connected to the company’s strategic goals • Manage daily sales operational performance metrics • Identify opportunities in Sales processes and design programs to resolve them • Grow customer satisfaction through quality and compliance management • Resolve customer escalations to support loyalty and maintain strong partner relationships

🎯 Requirements

• Previous experience leading sales teams in a contact centre or similar environment • Demonstrated skills in leading and developing leadership teams; coaching, team building and setting performance standards • Strong knowledge of operational performance metrics • Ability to work under pressure and as part of a continuously improving team • High level of customer service and conflict resolution skills • Previous experience leading a remote team is desirable • Fluency in English is required

🏖️ Benefits

• Freelance position • Flexibility to work across time zones

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