Venue Applications Support Analyst Lead

Job not on LinkedIn

July 17

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $76k - $95k / year

⏰ Full Time

🟠 Senior

📞 Support Engineer

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Live Nation Entertainment

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Media • Entertainment

Live Nation Entertainment is the global leader in live entertainment, powering unforgettable experiences around the world. Artist-powered and fan-driven, Live Nation works with musicians to bring their creativity to life on stages across the globe. As the top producer of concerts, ticket seller, and brand connector to music, Live Nation's platform leads the market in these three core industries. Their mission extends beyond entertainment, aiming to uplift, inspire, and create memories through the power of live music.

10,000+ employees

Founded 1996

📱 Media

💰 Post-IPO Debt on 2023-01

📋 Description

• Input new application data: retail items, employee credentials, reporting objects, etc. • Cleanse historical data points to align with new system structures and standards • Maintain established SKU-based data structures for enterprise-level reports • Gather requirements and manage timelines to integrate applications for venues • Document system policies, procedures, and architecture for cross-functional training • Diagnose root cause and exposure to the enterprise as new system issues arise • Establish processes to administer complex systems with improved efficiency • Provide cross-functional subject matter expertise and support for new venue IT initiatives • Support team of analysts as needed

🎯 Requirements

• Outstanding attention to detail for identifying patterns and curating obscure system data • Intermediate knowledge of Microsoft Excel, including use of formulas and pivot tables • Diligence in troubleshooting complex problems with little information to reach resolution • Familiarity with multi-location enterprises and unifying different data sources • Ability to reprioritize tasks rapidly without missing deadlines in an ever-changing business • Exceptional professionalism through written and verbal communications • Positive, team-first attitude and consistent interest for the subject matter • Willingness to travel up to 20%, possibly skewed seasonally • A technology/analytics credential from an accredited university will help, but is not required

🏖️ Benefits

• HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) • YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days • WEALTH : 401(k) program with company match, stock reimbursement program • FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support • CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment • OTHERS : Volunteer time off, crowdfunding match