Senior Manager, Account Management – National

Job not on LinkedIn

🕒 April 1

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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FORWARD Platform

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏛️ Government

☁️ SaaS

🤝 Non-profit

Government • SaaS • Non-profit

FORWARD Platform is a company that partners with governments and nonprofits to deliver resources and funding efficiently to communities through technology-driven solutions. By combining human-centered technology with comprehensive program administration expertise, FORWARD helps government agencies manage and distribute over $1 billion in funding nationwide. The platform is designed to simplify resource delivery and expand access to public benefits, while offering solutions for multiple program administration, eligibility integration, and advanced fraud protection. FORWARD aims to increase accessibility and improve the efficiency of program administration by providing real-time data tracking, compliance reporting, and fraud prevention measures. The company supports a wide range of programs, including disaster relief, small business assistance, and direct cash assistance, while maintaining an emphasis on community impact and effectiveness.

📋 Description

• Identifies, tracks, and responds to new opportunities across the national market by leveraging existing relationships, developing new relationships, and acting as a trusted business partner to public sector customers. • Manage an opportunity lifecycle (prospecting, qualifying, developing, and negotiating contracts to close). • Mentor a diverse team to achieve collaborative wins. • Ensure prospect information is tracked and leads are generated. • Guide the team in creating pitch decks and proposals for customers. • Maintain close ties with existing customers and be present during fulfillment conversations. • Propose pilot programs for customers, design a playbook for successful programs, and facilitate a smooth handoff to the Operations Team. • Provide timely reporting to senior-level management on goals, metrics and lessons learned to ensure ongoing growth. • Serve as a thought leader to customers and is seen as a trusted advisor on how to run assistance programs at-scale.

🎯 Requirements

• Public Sector or Non-Profit experience preferred • 10-15 years B2G sales and/or account management experience preferred • Ability to build strong relationships and influence government agency partners • Strong discovery and presentation skills - ability to effectively identify and understand customer needs and connect needs to business opportunities • Experienced in leading a high performing team of sales professionals • Highly solution-oriented • Creative problem solving • Ability to take the initiative and work both independently and as part of a team • Excellent communication skills • Ability to work well under pressure, multi-task, and prioritize workload • Eager to be part of a team that puts a premium on assuming best intentions and giving one another grace • Salesforce experience preferred but not required

🏖️ Benefits

• Fully remote position • Unlimited PTO • 100% Employee paid medical and dental insurance • Stock Options • 401K Plan