Senior Manager – Client Engagement

🕒 July 17

🇦🇪 United Arab Emirates (UAE) – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Loyalty Juggernaut

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🍽️ Food & Beverage

🏨 Hospitality

📣 Marketing

Food & Beverage • Hospitality • Marketing

Loyalty Juggernaut is a company that appears to provide AI-powered tools and insights related to customer loyalty. The site references an "Agentic AI Compass" and an "Insights" section, and includes standard online product pages (Contact Us, Policies, Trust Center), indicating an online platform offering analytics, guidance, or software services for loyalty programs and customer retention initiatives.

📋 Description

• Take end-to-end ownership of client strategy, engagement, and governance • Own and manage engagement for Strategic and Key accounts, ensuring program success and maximising GRAVTY® adoption • Act as a trusted advisor to senior client stakeholders, aligning their business objectives with GRAVTY®’s capabilities • Oversee governance models to ensure all client requests, programme roadmaps, and deliverables remain on track • Drive AI and product expansion, positioning GRAVTY® as an essential platform for client success • Identify and address gaps in client engagement strategies, ensuring a proactive approach to risk and opportunity

🎯 Requirements

• 8+ years in Client Engagement, Account Management, or Client Services • A strong track record of managing enterprise accounts, driving growth, and achieving measurable success • Proven ability to align client needs with commercial objectives • Experience managing C-level and senior stakeholders, with strong influencing skills • Familiarity with project management methodologies such as Agile, SAFe, and SCRUM • A confident and articulate communicator who can build trust and credibility with both mid-level and senior stakeholders • Ability to assess challenges critically, offering practical, data-driven solutions that drive results for both the client and LJI.

🏖️ Benefits

• Work with top-tier global brands, shaping their loyalty strategies and driving industry innovation. • Lead high-impact client engagements in a fast-scaling, empowered work environment. • Collaborate with world-class teams on cutting-edge AI and loyalty solutions. • Make a real impact—this is not just account management; this is strategic leadership.