Senior Manager – Client Engagement

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Loyalty Juggernaut

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

Artificial Intelligence • SaaS

Loyalty Juggernaut is a company that appears to provide AI-powered tools and insights related to customer loyalty. The site references an "Agentic AI Compass" and an "Insights" section, and includes standard online product pages (Contact Us, Policies, Trust Center), indicating an online platform offering analytics, guidance, or software services for loyalty programs and customer retention initiatives.

📋 Description

• Take end-to-end ownership of client strategy, engagement, and governance • Own and manage engagement for Strategic and Key accounts, ensuring program success and maximising GRAVTY® adoption • Act as a trusted advisor to senior client stakeholders, aligning their business objectives with GRAVTY®’s capabilities • Oversee governance models to ensure all client requests, programme roadmaps, and deliverables remain on track • Drive AI and product expansion, positioning GRAVTY® as an essential platform for client success • Identify and address gaps in client engagement strategies, ensuring a proactive approach to risk and opportunity

🎯 Requirements

• 8+ years in Client Engagement, Account Management, or Client Services • A strong track record of managing enterprise accounts, driving growth, and achieving measurable success • Proven ability to align client needs with commercial objectives • Experience managing C-level and senior stakeholders, with strong influencing skills • Familiarity with project management methodologies such as Agile, SAFe, and SCRUM • A confident and articulate communicator who can build trust and credibility with both mid-level and senior stakeholders • Ability to assess challenges critically, offering practical, data-driven solutions that drive results for both the client and LJI.

🏖️ Benefits

• Work with top-tier global brands, shaping their loyalty strategies and driving industry innovation. • Lead high-impact client engagements in a fast-scaling, empowered work environment. • Collaborate with world-class teams on cutting-edge AI and loyalty solutions. • Make a real impact—this is not just account management; this is strategic leadership.