Senior CRM System Administrator

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🔥 41 minutes ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟠 Senior

⌨️ Systems Administrator

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LouisianaNOW.Jobs

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

LouisianaNOW. Jobs is a regional jobs portal and talent attraction site focused on connecting job seekers to employers and economic opportunities across Louisiana. The site highlights regional communities, industry sectors, current employers who are hiring, career advice articles, and job listings, and appears to be operated or supported by LED FastStart (Louisiana Economic Development). It’s positioned as a marketplace that promotes Louisiana’s growing industries and helps match talent with local openings and employer investment announcements.

📋 Description

• Manage, configure, and maintain CRM platforms (HubSpot and Salesforce). • Implement workflows, custom fields, integrations, and data hygiene processes. • Collaborate with Sales, Marketing, and Customer Success teams to optimize CRM usability and performance. • Oversee system infrastructure related to CRM and other business software tools. • Monitor performance and ensure system reliability and security. • Track and report key SaaS metrics such as MRR, ARR, CAC, LTV, churn, and customer engagement. • Develop dashboards and regular reports to provide visibility into performance and growth. • Partner with Finance and Executive teams to align metrics and reporting with business goals. • Provide training and documentation to end-users as needed.

🎯 Requirements

• Bachelor’s degree in Accounting, Computer Science, or a related field. • 3–5 years of experience in system administration, with a focus on CRM platforms. • Strong background in CRM backend configuration, automation, and integration for Salesforce and HubSpot. • Strong understanding of CRM data structures and reporting tools. • Experience with SaaS business models and associated KPIs/metrics. • Familiarity with system integrations, APIs, and automation tools. • Proven experience in end-to-end system migration projects • Certifications in Salesforce • Strong analytical and problem-solving abilities • Excellent communication and collaboration skills • Detail-oriented with a passion for process improvement. • Hard-working, independent, and able to thrive in a fast-paced environment.

🏖️ Benefits

• Flexible work arrangements