Manager, UGC

🔥 12 hours ago

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Lunar Solar Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🤖 Artificial Intelligence

B2B • eCommerce • Artificial Intelligence

Lunar Solar Group is a global growth consultancy and full-service digital agency that helps DTC and retail brands scale by combining marketing expertise with proprietary commerce and AI-driven technology. The company operates multiple service divisions (acquisition, retention, and website/studio) through brands like MuteSix, Enkore, No Sleep Studio, and Sharma Brands, offering full-funnel acquisition, lifecycle and loyalty programs, performance creative, and ecommerce site optimization. Lunar also builds and markets proprietary martech and AI solutions (Mission Control, CairnAI, DTR Labs, Stay AI) that connect digital marketing to in-store conversion and improve attribution, personalization, and subscription management for clients.

📋 Description

• Own the full UGC lifecycle for assigned accounts—sourcing, briefing, reviewing, editing, and delivering content. • Serve as the primary client-facing lead, presenting UGC strategies, and creative examples that communicate clear value. • Develop strategic frameworks and creative briefs outlining content goals, audience targeting, and success metrics. • Ensure content compliance with legal, licensing, brand, and platform guidelines (Meta, TikTok, YouTube). • Support live shopping initiatives across platforms. • Coordinate creator outreach, negotiation, onboarding, and training to align on brand tone, visual standards, and campaign objectives. • Build and maintain strong creator relationships to support long-term collaboration and consistent output. • Track and analyze organic and paid UGC/TikTok performance, identifying trends, hooks, and formats driving engagement and conversions. • Prepare and present performance reports to clients and internal stakeholders, emphasizing insights that inform creative direction and ROI. • Partner with creative, paid media, and account management teams to align UGC strategy with broader campaign goals. • Produce UGC-style content for Lunar's sales team. • Build and maintain an internal library of categorized, reusable UGC assets for future campaigns.

🎯 Requirements

• Experience managing client relationships and/or creator/influencer programs, ideally in an agency setting. • Strong understanding of TikTok, Meta, and YouTube content formats and platform best practices. • Comfortable with video/content editing tools and basic performance analytics. • Excellent written and verbal communication skills; confident presenting to clients. • Highly organized, able to manage multiple accounts and deadlines simultaneously.