Office Assistant – US Warehouse

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Lux Decor Collection

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🛍️ eCommerce

👥 B2C

🛒 Retail

eCommerce • B2C • Retail

Lux Decor Collection is an online, family-owned bedding and home goods retailer. It markets a range of bedroom and home products — sheets, comforters & quilts, duvet covers, pillows, mattress toppers, blankets — via a Shopify-based store, emphasizing high-quality, ethically sourced materials, affordable pricing, free shipping, easy returns and customer service. The site highlights best sellers and decorative bedding sets and positions itself as a trend-forward direct-to-consumer e-commerce brand.

📋 Description

• Process and manage customer orders store-wise with accuracy and attention to detail • Coordinate with delivery agents, trucking companies, and logistics partners to ensure timely deliveries across the US • Handle delivery-related correspondence and follow up on shipments when required • Coordinate internally with relevant teams regarding order issues, exceptions, complaints, or customer concerns • Maintain organized records, reports, and documentation related to orders and deliveries • Monitor ongoing shipments and proactively address operational challenges

🎯 Requirements

• 2–3 years of experience in trucking, logistics, dispatch, or delivery coordination • Strong communication and coordination skills • Excellent attention to detail and ability to work accurately in a fast-paced environment • Proven ability to multitask and manage multiple priorities simultaneously • Strong record-keeping and organizational skills • Comfortable working independently in a fully remote environment

🏖️ Benefits

• Fully remote work environment