Support Agent – Customer Service

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🕒 February 26

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Lynx Software Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1988

🚀 Aerospace

🔒 Cybersecurity

💰 Private Equity Round on 2022-06

Aerospace • Cybersecurity • Automotive

Lynx Software Technologies is a pioneer in developing secure, modular solutions for mission-critical edge platforms. The company specializes in software platforms that integrate CPU and GPU technologies to deliver exceptional performance, safety, and reliability for critical industries such as aerospace, defense, and automotive. Lynx's offerings include advanced Linux solutions, safety-critical graphics, and software development services tailored for environments that demand stringent security and compliance standards.

📋 Description

• You are responsible for providing outstanding customer service to our clients. • This includes handling customer inquiries and complaints, providing information about our products and services, and resolving customer issues by phone and email. • This is a non-sales role—customers contact you; there are no outbound sales calls.

🎯 Requirements

• You have some prior experience in telephone-based customer support. • Experience in banking or financial services is a plus but not required. • You are interested in international financial markets and financial products. • You have excellent written and spoken German. English skills are an advantage. • You are confident using a PC and have a good affinity for internet and software.

🏖️ Benefits

• Attractive compensation • A multi-week, structured onboarding program with tailored training on our trading platform and financial products delivered by our in-house trainer, plus hands-on training from your personal mentor • Free snacks, fruit & vegetables, beverages, and a daily hot lunch prepared by our chef—suitable for meat-eaters, vegetarians, and vegans • An annual training budget of up to €2,000 for professional development related to your role • Company-supported in-house language courses by LYNX at heavily subsidized rates • 45% employer contribution to the company pension scheme • Discounts for Urban Sports Club • Local and international summer and Christmas parties, plus regular team events