Enterprise Account Manager, Restaurants

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🕒 March 26

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Logo of Made In

Made In

51 - 200 employees

Founded 2017

🛒 Retail

🛍️ eCommerce

💰 Venture Round on 2019-12

Retail • eCommerce • Manufacturing

Made In is a company that specializes in providing professional-quality cookware and kitchen tools. They offer a wide range of products, including stainless clad, non-stick, carbon steel, and enameled cast iron cookware, as well as knives, bakeware, and accessories. Founded on a fourth-generation kitchen supply business, Made In is committed to craftsmanship and sources the highest quality raw materials to meet the standards of world-class chefs. The company offers products internationally, with a focus on bringing restaurant-quality kitchenware to home cooks. Made In also engages with its community through live cooking classes and chef collaborations, ensuring a comprehensive culinary experience for its customers.

📋 Description

• Represent the Made In brand by managing and growing existing enterprise restaurant accounts within your specified vertical industry and/or region • Serve as the primary point of contact for strategic restaurant partners, ensuring a high level of service and long-term relationship success • Identify expansion opportunities within existing restaurant groups, including new locations, equipment refresh cycles, and new product categories • Partner closely with outbound enterprise sales reps to support new business opportunities, large rollouts, and strategic restaurant partnerships • Meet customers in the field or represent Made In at industry events to strengthen relationships, introduce new products, and deepen brand partnerships • Manage post-sale logistics for large commercial orders including but not limited to quoting, payment processing, delivery coordination, and operational follow-through • Manage, track and report account activity, pipeline development, forecast, and delivered revenue via Salesforce and other sales tools • Maintain strong commercial awareness and contribute to identifying potential new business opportunities within broader hospitality verticals

🎯 Requirements

• Minimum 5 years of experience in enterprise sales, strategic account management, or partnerships, preferably within the restaurant or hospitality industry. • Strong understanding of the restaurant industry and its challenges. • Excellent communication, negotiation, and presentation skills. • Proven ability to build and maintain relationships with C-level executives. • Proficiency in CRM software and Google Suite. • Ability to work autonomously and as part of a team. • Strong analytical and problem-solving skills.

🏖️ Benefits

• Competitive salary • Stock options • 401k • Healthcare benefits (including fertility and family-building care, mental health therapy, teladoc virtual health access along with HSA and FSA plans) • Free and discounted cookware • Flexible time off • A vibrant, lively office space in the heart of South Austin which includes our onsite studio kitchen

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