VIP Manager – iGaming

🕒 March 27

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Magic Eden

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🛍️ eCommerce

₿ Crypto

💰 $130M Series B on 2022-06

eCommerce • Crypto

Magic Eden is a leading NFT marketplace where you can buy, sell, and collect non-fungible tokens (NFTs) across multiple blockchain networks, including Solana, Bitcoin, Ethereum, Base, Apechain, Polygon, Arbitrum, and Sei. It offers world-class experiences in minting and collection exploration, providing complete analytics and advanced charts. The platform supports marketplace aggregation and offers a wide range of NFT collections and projects, enabling users to discover unique digital assets and art.

📋 Description

• Source and acquire new high-value players through outbound outreach, referrals, partnerships, and events • Build and manage your own pipeline of VIP prospects across key markets • Develop tailored acquisition strategies for different player segments (e.g. whales, rising VIPs, crypto-native users) • Represent Magic Eden at industry events, tournaments, and private gatherings to build a strong VIP network • Own and grow a portfolio of high-value players, driving retention, engagement, and net gaming revenue • Deliver highly personalized, high-touch experiences from tailored incentives to real-world hospitality • Build long-term trust-based relationships with top players and act as their primary point of contact • Identify and convert emerging VIPs using segmentation, behavioral data, and targeted campaigns • Proactively manage churn risk by monitoring player activity, spend patterns, and sentiment • Reactivate dormant VIPs through personalized outreach and incentives • Continuously refine acquisition and retention strategies based on data and player feedback • Partner with marketing and product to design VIP campaigns, loyalty programs, and exclusive experiences • Act as the voice of VIP players internally, influencing product, support, and risk decisions • Execute and host VIP events, tournaments, and experiences (digital and in-person)

🎯 Requirements

• 3+ years in VIP management, player development, or business development within iGaming / sportsbook / casino • Proven ability to acquire and grow high-value players (not just manage them) • Strong network or experience sourcing VIP players via outbound, affiliates, or events • Deep understanding of VIP player psychology, incentives, and lifecycle management • Commercial mindset with a track record of driving revenue (NGR / LTV) • Strong relationship-building skills with high-value, demanding clients • Comfortable operating in fast-paced, ambiguous environments with high ownership

🏖️ Benefits

• Competitive compensation + equity • Flexible PTO • Full health, dental, and vision coverage • Wellness and remote work stipend • Remote-first team