Fraud Analyst

Job not on LinkedIn

🔥 15 minutes ago

🇵🇭 Philippines – Remote

💵 $7 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Magic, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

⚡ Productivity

B2B • Productivity

Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.

📋 Description

• Review high-risk cases involving complex or sensitive situations • Independently approve, cancel, or escalate flagged orders and accounts • Support confidential reviews of account activity • Uphold internal policies and risk-mitigation protocols • Apply judgment in gray-area cases and document decisions clearly • Identify fraud patterns and trends, including multiple accounts, suspicious payment or shipping details, and promo or referral abuse • Contribute to safeguards protecting the customer community • Monitor suspicious activity during product launches and promotions • Handle sensitive customer interactions with discretion and empathy • Collaborate with the wider team to resolve sensitive situations and uphold community trust • Improve risk evaluation, protection systems, and workflows • Help create a secure customer experience across the platform • Complete a 2-week paid training program covering fraud policies, review protocols, tools, and workflows

🎯 Requirements

• Proven experience as a Fraud Specialist or Fraud Analyst, with hands-on review of high-risk orders and accounts • Experience making independent fraud decisions, such as approve, cancel, or escalate • Strong written and verbal communication skills in English • Ability to work a flexible schedule, including non-standard hours, to support 24-hour coverage • Experience with fraud review tools and platforms such as Shopify fraud analysis, Stripe Radar, Signifyd, Riskified, or similar • Chargeback and dispute handling experience • Pattern recognition and data-driven analysis • Computer with at least 8GB RAM and Intel i5/AMD Ryzen 5 processor or higher • Internet speed of at least 40MBPS • Headset with extended noise-cancelling microphone and webcam • Back-up computer and internet connection • Quiet, dedicated workspace at home • Reliable internet connection • Own computer with Intel Core i5 or similar/higher • Ability to work 40 hours per week • E-commerce or consumer packaged goods (CPG) experience preferred • Subscription or direct-to-consumer (DTC) business experience is a plus

🏖️ Benefits

• 2-week paid training program covering the client's fraud policies, review protocols, tools, and workflows • Remote work arrangement • No benefits package included