Training & Onboarding Analyst

Job not on LinkedIn

🔥 12 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Shapely

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

🍽️ Food & Beverage

🏥 Healthcare

Consulting • Food & Beverage • Healthcare

Shapely is a telehealth company focused on providing affordable weight loss solutions guided by medical experts. They offer personalized weight loss programs that include access to expert consultations, prescription medications, and ongoing support through their app. Shapely's approach emphasizes a whole-person view of weight loss, aiming to improve overall health and well-being.

📋 Description

• Lead live training sessions for new hires on Shapely’s core platforms, including EMR/EHR systems, telehealth tools, communication tools, and Workspace • Guide new hires through internal forms, workflows, and operational processes during their first days • Coordinate technical setup, including account creation, system access, and profile setup • Route technical issues to IT when needed and follow up to ensure resolution • Build, organize, and maintain the Learning Management System (LMS) • Keep training modules, guides, SOPs, and quizzes accurate and up to date • Create training materials, including internal video tutorials, educational slides, and documented SOPs • Provide first-line troubleshooting and direct complex issues to the appropriate team • Collaborate with HR, IT, Operations, Clinical, and Support teams to maintain consistent onboarding workflows • Assist with training initiatives across Sales, Dietitians, and Patient Support, including SOP updates and process refreshers

🎯 Requirements

• 2+ years of experience in training, onboarding, HR operations, customer success, or a similar role • Strong proficiency with EMR/EHR systems and telehealth or healthcare-related platforms • Advanced English communication skills (verbal and written) • Strong technical aptitude and ability to learn new systems quickly • High attention to detail, strong organization, and the ability to manage multiple tasks • Experience supporting users or teams through troubleshooting and tool adoption • Ability to work independently and collaborate across multiple time zones • Comfortable working with distributed teams in a fast-paced environment • Nice to have: Experience with video recording and editing (basic or intermediate level)

🏖️ Benefits

• Competitive USD compensation (contractor role) • 2 weeks PTO • Opportunity to work in a growing, mission-driven healthcare company • Collaborative and supportive team culture • Growth opportunities within HR and Training team