Technical Training Specialist

Job not on LinkedIn

1 hour ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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MaidPro

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B2C • Wellness

MaidPro is a residential and commercial cleaning service provider known for its emphasis on customer satisfaction and service quality. They offer a wide range of cleaning services, including house cleaning, apartment cleaning, deep cleans, move-in/move-out cleans, and customized cleaning solutions. MaidPro is distinguished by its 49-Point Checklist to ensure thorough cleaning, and it offers environmentally friendly options. Additionally, MaidPro is locally owned and operates with bonded and insured staff, reinforcing trust and reliability in their services. They are committed to making cleaning a significant aspect of home comfort, and offer recurring and one-time cleaning schedules.

1001 - 5000 employees

Founded 1991

👥 B2C

🧘 Wellness

📋 Description

• Design and maintain engaging training programs, including classroom, virtual, and self-paced learning modules. • Develop facilitator guides, participant materials, presentations, manuals, and online courses aligned with industry best practices and company standards. • Deliver virtual and on-site training sessions, including technical skills, operational procedures, and customer service best practices. • Train on Mold Remediation and Air Duct Cleaning processes, equipment usage, job site setup, and service completion protocols. • Evaluate training effectiveness, identify gaps, and implement enhancements based on feedback and emerging trends. • Stay current on mold remediation and air duct cleaning standards, equipment innovations, and safety practices; recommend improvements for franchise operations. • Build and maintain relationships with key vendors to ensure timely sourcing of equipment, products, and supplies; evaluate new products for safety, performance, and cost-effectiveness. • Provide real-time technical guidance and troubleshooting for franchisees and their teams while they are actively working on jobs in the field.

🎯 Requirements

• Minimum 3–5 years in home services or construction industry, with proven success in technical training or operations. • Strong understanding of mold remediation and air duct cleaning processes, equipment, and safety standards, preferred • Ability to apply adult learning principles and blended learning methodologies effectively. • Exceptional verbal and written skills; capable of simplifying complex concepts for diverse audiences. • Skilled at managing multiple projects, documenting progress, and meeting deadlines. • Proficient in computer applications, Learning Management Systems (LMS), and industry-specific tools. • Ability to research, evaluate, and implement best practices and emerging trends. • IICRC (Institute of Inspection Cleaning and Restoration Certification) for mold remediation (preferred) • NADCA (National Air Duct Cleaners Association) certification for air duct cleaning (preferred) • Experience with vendor negotiation and sourcing strategies (preferred) • Familiarity with OSHA safety standards and compliance requirements (preferred) • Prior experience developing training for franchise systems or multi-location businesses (preferred) • Strong project management skills and ability to work independently in a remote environment (preferred).

🏖️ Benefits

• Incentive, based on achieved development targets • Competitive salary + 401(k) Safe Harbor • Medical / Dental / Vision Insurance Coverage • Paid time off + Paid Holidays • Employee Assistance Program