Senior AI and MSP Specialist

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🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

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Logo of Manila Recruitment

Manila Recruitment

11 - 50 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Manila Recruitment is a leading recruitment agency based in the Philippines, specializing in innovative talent sourcing and headhunting services. The agency provides a wide range of recruitment solutions including executive search, IT recruitment, offshore staffing solutions, remote staffing, and more. With a focus on understanding clients' strategic business objectives, Manila Recruitment offers tailored recruitment strategies for multinationals, corporations, and start-ups entering the Filipino market. The firm prides itself on a process-driven approach, offering comprehensive candidate guarantees and a database of over 250,000 candidates. Certified headhunters at Manila Recruitment are dedicated to passive candidate sourcing, ensuring quality hires that align with company culture and requirements.

📋 Description

• Build a client Copilot agent from scratch • Secure the Copilot agent correctly • Connect the agent to business systems • Troubleshoot issues independently • Train client staff • Deliver AI governance workshops • Become Elevate's AI practice lead

🎯 Requirements

• 10+ years of experience in IT or technical roles, with broad technical knowledge and strong troubleshooting skills • 3–5+ years of hands-on experience in AI, automation, or related technologies, with practical experience using AI tools and implementing automation solutions • Open-minded and adaptable, with the ability to wear multiple hats, including assisting the helpdesk team and handling support tickets when required • Strong experience with Microsoft 365 administration, including the M365 Admin Center • Hands-on experience with Microsoft Copilot and Copilot Studio, including building, deploying, managing, and troubleshooting Copilot agents, as well as resolving issues with other AI tools such as Claude and ChatGPT • Strong understanding of AI security and data leakage risks • Experience with Microsoft Purview, DLP and sensitivity labels • Strong experience with SharePoint and SharePoint security • Strong SharePoint, Teams, OneDrive and Entra ID knowledge • Ability to connect agents to business systems using APIs and Power Automate • Ability to run client workshops, training sessions and AI readiness assessments • Ability to create professional documentation, governance policies and best practices • Excellent English communication skills, with the ability to understand client requirements, explain technical solutions clearly, and work effectively with clients and internal teams • Bachelor of Computer Science or Information Technology, or comparable experience (advantageous) • MSP experience (advantageous) • PowerShell and Python (advantageous) • Microsoft Graph API (advantageous) • RAG / knowledge-base solutions (advantageous) • MCP (Model Context Protocol) (advantageous) • Security certifications (advantageous)

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