Senior Product Manager, Education

🔥 19 hours ago

🗣️🇫🇷 French Required

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Logo of Manulife

Manulife

10,000+ employees

Founded 1887

💸 Finance

⚕️ Healthcare Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Finance • Insurance • Healthcare Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Oversee Canada Retirement’s Education and Engagement Programs • Develop and own the roadmap for member education programs • Orchestrate the end-to-end delivery for multiple concurrent initiatives • Develop and launch new education and engagement programs based on member insights • Work with cross-functional teams to develop educational programs and support execution • Run annual planning and quarterly updates • Develop segmentation and lifecycle journeys to drive engagement • Ensure programs meet regulatory, privacy, and brand standards • Manage learning content and refresh strategy • Act as the education SME to various teams

🎯 Requirements

• Bachelor’s degree in business, marketing, communications, or a similar program • 7–10+ years progressive financial services experience in product or program management • Background in adult education or experience building financial literacy programs • Experience launching and managing education programs (webinars, podcasts, events) • Ability to take initiative, lead projects, and work with minimal supervision • Excellent organizational, prioritization, and project management skills • Ability to identify and understand business problems, explore possible solutions, and provide clear recommendations • Exceptional collaboration, relationship management, and communication skills • Ability to learn quickly and problem solve • Excellent verbal and written communication skills • Bilingualism (English and French) is an asset

🏖️ Benefits

• Health, dental and vision insurance • Short- and long-term disability • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Employee/family assistance plans • Retirement savings plans including pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Generous paid time off including holidays, vacation, personal, and sick days • Full range of statutory leaves of absence

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