Senior Business Analyst

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Marvik

51 - 200 employees

Founded 2018

🤖 Artificial Intelligence

🤝 B2B

🏢 Enterprise

Artificial Intelligence • B2B • Enterprise

Marvik is a technology consultancy that designs, builds, and deploys production-ready artificial intelligence solutions for enterprise customers. They offer end-to-end AI services including strategy and opportunity discovery, data engineering, model development (agents, LLMs, generative AI, computer vision, predictive analytics), robotics and automation, and on-demand senior AI talent and leadership (fractional CAIO). Marvik focuses on delivering scalable AI that drives business impact across industries like retail, e-commerce, logistics, fintech, manufacturing, healthcare, energy, and government.

📋 Description

• Lead discovery sessions with SMEs and stakeholders to understand, challenge, and map complex business processes at both high-level and detailed operational levels • Define end-to-end decision logic, workflow behavior, exception handling, and validation criteria in close collaboration with client stakeholders, operations teams, and engineering • Actively define — together with engineers and stakeholders — the scope, boundaries, decision points, and expected behaviors of AI agents, copilots, and workflow automation solutions across claims, benefits, care management, and related domains • Structure and formalize business rules, operational criteria, and system behaviors from policies, SOPs, legacy systems, and stakeholder input into clear functional logic that technical teams can implement • Drive validation and testing efforts: define acceptance criteria, test scenarios, and evaluation approaches to ensure alignment with expected outcomes • Work directly with client stakeholders and cross-functional internal teams to refine requirements, resolve ambiguities, surface tradeoffs, and support prioritization throughout delivery • Maintain clear documentation of workflows, decision trees, business rules, system interactions, and expected outputs, ensuring shared understanding across all teams

🎯 Requirements

• 5+ years of experience as a Functional Analyst, Business Analyst, Product Analyst, or similar role in insurance, healthcare, or other highly regulated, operations-intensive industries • Strong understanding of complex operational workflows such as claims, benefits administration, authorizations, case management, or back-office processes • Proven ability to break down complex business problems into structured workflows, decision logic, and actionable requirements — with sharp judgment around edge cases and exceptions • Advanced English, written and spoken, with direct experience working with North American or European clients and stakeholders • High autonomy, ownership, and comfort operating in ambiguous, fast-moving environments

🏖️ Benefits

• A central role in shaping AI-driven solutions for enterprise clients in insurance, healthcare, and complex operations environments • Direct collaboration with AI Engineers and Full-Stack Developers to translate business logic into scalable systems • Exposure to cutting-edge AI products: agents, copilots, and workflow automation at enterprise scale • High ownership from day one — you define scope, logic, and validation, not just document what others decide • A world-class team and a flexible hybrid/remote setup

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