Account Manager

Job not on LinkedIn

🕒 August 7

🌐 Philippines, Thailand, +2 more countries – Remote

🇵🇭 Philippines – Remote 🇹🇭 Thailand – Remote 🇻🇳 Vietnam – Remote 🇦🇪 United Arab Emirates (UAE) – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 55%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MasAlto Capital

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

MasAlto Capital is a family office that partners with tech and sustainable hospitality projects, driven by values like humility, creativity, and sustainability. Led by serial entrepreneur Vladimir Suarez, the company invests in forward-thinking startups and scale-ups, aiming to transform the world positively. With offices in Singapore and Panama, MasAlto Capital leverages its extensive experience and network to support entrepreneurs globally. The firm focuses on elevating promising ventures that align with its mission to make positive changes in the world, with over 20 teams supported around the globe.

📋 Description

• Manage, retain, and grow a portfolio of corporate accounts and existing customers • Identify opportunities to generate new business • Serve as the primary point of contact for assigned corporate accounts, existing customers, and recurring guests • Build and maintain long-term client relationships • Understand client needs, travel patterns, accommodation requirements, preferences, and business priorities • Provide personalized accommodation solutions • Communicate with key accounts through email, phone calls, and virtual meetings • Conduct proactive follow-ups to monitor satisfaction, strengthen relationships, and identify new opportunities • Address client concerns and coordinate internally to resolve issues • Develop strategies to increase retention, repeat bookings, and account value • Reactivate dormant clients and identify upselling and cross-selling opportunities • Research and prospect potential corporate clients and business opportunities • Build and maintain an active sales pipeline • Prepare customized accommodation proposals and commercial solutions • Support new corporate account acquisition and business targets • Maintain accurate client and account information in HubSpot CRM • Track bookings, revenue opportunities, pipeline progression, and customer engagement • Collaborate with Reservations, Revenue Management, Guest Experience, Operations, Business Development, and Sales teams • Meet assigned sales, revenue, retention, and account growth targets • Provide regular performance updates and reports to the team leader • Monitor market trends, competitor activity, corporate travel patterns, and industry developments • Identify partnerships and new revenue opportunities • Share client feedback and market insights to improve products and customer experience

🎯 Requirements

• Fluent English, both spoken and written • 3+ years of experience in Account Management, Customer Success, Sales, Business Development, Hospitality, or a related field • Experience managing corporate clients, existing accounts, or B2B relationships • Experience in hospitality, corporate housing, serviced apartments, travel, or a related industry is highly preferred • Strong understanding of customer retention, relationship management, sales, upselling, cross-selling, and account growth • Experience with CRM platforms; HubSpot is highly preferred • Strong communication, negotiation, presentation, and relationship-building skills • Excellent follow-up and organizational skills • Strong commercial awareness and ability to identify and develop revenue opportunities • Ability to manage multiple accounts, prospects, priorities, and client requests simultaneously • Proactive, solution-oriented, and results-driven approach • Comfortable communicating with clients through phone, email, and video calls • Self-motivated and able to work independently in a remote environment • Strong attention to detail and ability to maintain accurate CRM records • Experience working with international teams and clients is an advantage

🏖️ Benefits

• Remote / Work From Home • Freelance – Full-Time employment arrangement • Flexible remote work environment • Opportunity to work with international teams and clients

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