
1001 - 5000 employees
Founded 1967
đŚ Banking
đ¸ Finance
đł Fintech
Banking ⢠Finance ⢠Fintech
Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.
đĽ 1 minute ago
đŽđł India â Remote
â° Full Time
đ Senior
đ§ QA Engineer (Quality Assurance)
đť Ghost score 10%
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1001 - 5000 employees
Founded 1967
đŚ Banking
đ¸ Finance
đł Fintech
Banking ⢠Finance ⢠Fintech
Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.
⢠Lead the Quality Assurance and Proofing Unit under the Enterprise Reconciliation Framework (ERF) ⢠Provide independent validation, exception monitoring, and follow-up closure of outstanding reconciliation items ⢠Oversee enterprise-wide reconciliation proofing across Nostro/Vostro, inter-branch accounts, sundry and suspense GLs, internal accounts, and VAT reconciliation ⢠Independently review reconciliation breaks across automated and manual platforms, including TLM ⢠Escalate and follow up on breaks beyond T+3 days for automated reconciliations or agreed manual timelines ⢠Conduct thematic reviews, exception trend reporting, and root cause analysis ⢠Track adherence to reconciliation closure timelines and maintain performance dashboards ⢠Establish QA KPIs, early-warning triggers, and monthly quality assurance sampling ⢠Raise exceptions and conduct periodic health checks aligned with audit and GRC guidelines ⢠Represent the function in Operations GRC Risk Councils, FROC, and other governance forums ⢠Recommend remediation plans and design enhancements for recurring proofing and control issues ⢠Drive cross-functional resolution forums and challenge unsupported ownership decisions ⢠Escalate aging or unjustified open items to senior GRC and Central Accounts leaders ⢠Approve monthly QA plans and thematic review scope ⢠Raise and track Corrective Action Plans with Operations heads ⢠Approve or reject proofing certifications
⢠10+ years in operations/internal controls/reconciliation/assurance roles within banking ⢠Knowledge of reconciliation platforms: Smart Stream / TLM, and other tools ⢠Knowledge of operations risk, controls, and audit methodology ⢠Knowledge of regulatory reporting and reconciliation governance ⢠Strong analytical and root cause analysis capabilities ⢠Excellent stakeholder communication and escalation skills ⢠Proficiency in dashboarding tools (Power BI/Tableau/Excel) ⢠Team leadership and QA framework design
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