Lead QA, Proofing Unit - Operations GRC

🕒 September 29

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.
• Jobs at this company usually fill in 33 days.
• No salary listed.

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Mashreq

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

📋 Description

• Lead the Quality Assurance and Proofing Unit under the Enterprise Reconciliation Framework (ERF) • Provide independent validation, exception monitoring, and follow-up closure of outstanding reconciliation items • Oversee enterprise-wide reconciliation proofing across Nostro/Vostro, inter-branch accounts, sundry and suspense GLs, internal accounts, and VAT reconciliation • Independently review reconciliation breaks across automated and manual platforms, including TLM • Escalate and follow up on breaks beyond T+3 days for automated reconciliations or agreed manual timelines • Conduct thematic reviews, exception trend reporting, and root cause analysis • Track adherence to reconciliation closure timelines and maintain performance dashboards • Establish QA KPIs, early-warning triggers, and monthly quality assurance sampling • Raise exceptions and conduct periodic health checks aligned with audit and GRC guidelines • Represent the function in Operations GRC Risk Councils, FROC, and other governance forums • Recommend remediation plans and design enhancements for recurring proofing and control issues • Drive cross-functional resolution forums and challenge unsupported ownership decisions • Escalate aging or unjustified open items to senior GRC and Central Accounts leaders • Approve monthly QA plans and thematic review scope • Raise and track Corrective Action Plans with Operations heads • Approve or reject proofing certifications

🎯 Requirements

• 10+ years in operations/internal controls/reconciliation/assurance roles within banking • Knowledge of reconciliation platforms: Smart Stream / TLM, and other tools • Knowledge of operations risk, controls, and audit methodology • Knowledge of regulatory reporting and reconciliation governance • Strong analytical and root cause analysis capabilities • Excellent stakeholder communication and escalation skills • Proficiency in dashboarding tools (Power BI/Tableau/Excel) • Team leadership and QA framework design

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