Commercial Supervisor – Customer Relationships

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Supervisor

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MaxiFrota

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

MaxiFrota is a fleet management company that specializes in maximizing efficiency and savings for businesses by providing comprehensive solutions for fuel management, maintenance management, and automated toll and parking payments. Their technology-driven platform allows for real-time tracking of fleet performance and includes features like digital payment systems and a network of accredited service providers across Brazil. With a focus on reducing costs and optimizing processes, MaxiFrota aims to transform fleet management into a more streamlined and effective operation.

📋 Description

• Lead the Customer Relationships team, ensuring customer loyalty, retention, and portfolio growth • Be responsible for customer loyalty and portfolio profitability in collaboration with the after-sales team • Be responsible for onboarding and activating new customers • Supervise the in-person Customer Relationships team • Monitor customer service routines and monthly meetings according to the ABC customer segmentation • Monitor billing, volume, and growth across the customer portfolio • Conduct meetings with consultants and review work instructions • Analyze onboarding, activation, retention, and portfolio profitability metrics • Promote the sale of new products to existing customers • Monitor customer requests and coordinate with back-office teams • Develop and deliver team training • Monitor payments and the settlement of invoices, preventing unwarranted account blocks • Support collections and delinquency management processes • Monitor changes to customer records and commercial terms • Arrange visits or meetings with key customers • Monitor performance indicators in the goals-tracking spreadsheet

🎯 Requirements

• Bachelor’s degree • Willingness to travel • No specific experience or qualifications were provided in the job posting

🏖️ Benefits

• Medical insurance • Dental insurance • Work-from-home allowance • Food allowance • Meal voucher • Life insurance • Zenklub • Wellhub