Senior Sales Operations Specialist

🕒 4 days ago

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MCCi

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏛️ Government

☁️ SaaS

🏢 Enterprise

Government • SaaS • Enterprise

MCCi is a GovTech company that provides enterprise content management, process automation, and digital services for public sector organizations. Their offerings include Laserfiche ECM implementations, records request platforms, permitting and licensing systems, government websites, intelligent document processing, RPA, electronic signatures, system integrations, managed cloud and professional services. MCCi focuses on reducing manual work and improving efficiency for local and state governments, law enforcement, and education agencies.

📋 Description

• Oversee proposal, quote, and contract creation and workflows to ensure timely and accurate delivery • Maintain and optimize sales enablement tools, templates, and documentation • Collaborate with Product and Marketing teams to align messaging, pricing, and go-to-market strategies • Lead training and mentorship to Sales Operations and Sales team members on tools and processes • Lead cross-departmental initiatives to streamline workflows, enhance operational efficiency and assist with investigating errors and other issues • Develop and maintain performance dashboards and tracking to measure sales/sales ops effectiveness • Identify process gaps and lead projects to implement scalable improvements • Act as a trusted liaison between Sales, Marketing, Finance, and Client Success • Ensure seamless communication of contract, pricing, and proposal data across internal systems • Assist in bid responses and cooperative purchasing contracts • Support Sales Operations staff members to ensure all sales operations tasks are handled effectively • Ability to assist Director, as needed

🎯 Requirements

• 4-6 years' experience in Sales Operations, Sales Enablement, or a related analytical role • Advanced proficiency in Microsoft Excel and data analysis tools (Power BI preferred) • Bachelor's Degree in Business or Communications preferred, equivalent work experience in lieu of a degree • CRM, RFPIO and Connectwise experience a plus • RFP, RFI and bid experience a plus • Sales experience a plus • Strong organizational and prioritization skills, with the ability to balance detail orientation with strategic perspective • Exceptional communication and presentation skills across technical and non-technical audiences. • Demonstrated leadership ability to manage complex projects and mentor junior team members. • Highly organized, detail oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment. • Business acumen with understanding of forecasting, revenue recognition, and pricing models. • A solutions-oriented mindset, with a track record of driving initiatives that improve accuracy, efficiency, and scalability.

🏖️ Benefits

• WE ARE APPROACHABLE. • WE TRUST YOU. • WE EMBRACE TECHNOLOGY! • WE DRESS COMFORTABLY. • WE ARE KIND. • WE ENJOY OUR TEAM. • WE VIRTUALIZE EVERYTHING.