Bilingual Call Center Sales Representative

🕒 March 24

🗣️🇪🇸 Spanish Required

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Logo of MCI

MCI

5001 - 10000 employees

Founded 2002

🤝 B2B

👥 B2C

☁️ SaaS

B2B • B2C • SaaS

MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, providing a wide range of tech-enabled business process outsourcing (BPO) solutions. The company specializes in customer experience (CX) services, including call center operations, both inbound and outbound services, digital engagement, and technology solutions. With a focus on reducing operating costs and improving performance for its clients across various industries, MCI has earned a reputation as one of the fastest-growing call center companies in the USA, serving globally with a strong commitment to excellence and innovation.

📋 Description

• Make outbound calls to prospective customers and follow up on leads • Present and sell company products and services to new and existing customers • Achieve daily, weekly, and monthly sales targets • Maintain a high level of product knowledge to effectively address customer needs • Record all sales activities and customer interactions in the CRM system • Provide feedback to management on customer trends and market conditions

🎯 Requirements

• Must be 18 years or older • High School Diploma/GED • 1-2 years of sales experience, preferably in a call center or remote setting • Strong persuasive and negotiation skills • Self-motivated with a results-oriented mindset • Excellent communication and interpersonal abilities • Fluent in English and Spanish

🏖️ Benefits

• Continuous learning and development opportunities • Supportive and rewarding environment

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