Operations and Automation Analyst – Junior RevOps

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟢 Junior

💹 Revenue Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MED-REVIEW

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏥 Healthcare

💼 Consulting

📚 Education

Healthcare • Consulting • Education

MED-REVIEW is a Brazilian medical education company that offers preparatory courses and review programs for medical residency and specialty exams (R1, Anesthesiology, Ophthalmology, Orthopedics, Vascular, etc. ). The organization combines close student support, innovative didactics, targeted content and an AI-enabled learning platform and mobile app that personalize study focus using metrics and analytics to optimize preparation.

📋 Description

• Act as a bridge between the Customer Relations and Technology teams. • Understand processes, identify bottlenecks, and propose solutions to increase operational efficiency and quality. • Gather, analyze, and document business requirements, translating operational needs into structured technical requests. • Participate in meetings, daily stand-ups, and Technology team syncs related to Customer Relations requests. • Track bugs, improvements, integrations, and new features that affect the customer journey and operations. • Develop and maintain low- and medium-complexity automations. • Create and support integrations between systems using APIs, webhooks, scripts, and automation tools. • Monitor existing automations, investigate failures, and help identify and resolve issues. • Support CRM development, including pipelines, properties, workflows, automations, and integrations. • Perform data extractions, validations, and cross-referencing to support operations and decision-making. • Create control, monitoring, and alerting mechanisms for critical processes and automations. • Document workflows, business rules, integrations, and implemented solutions. • Support testing and user acceptance testing of new features and improvements before they are implemented in operations. • Continuously identify opportunities to make the Customer Relations area more efficient, integrated, automated, and scalable.

🎯 Requirements

• Experience with process automation and operational improvement. • Strong logical reasoning and problem-solving skills. • Knowledge of JavaScript and/or Python. • Basic or intermediate knowledge of REST APIs, JSON, and webhooks. • Basic knowledge of SQL and databases. • Experience with or familiarity with CRM systems and operational processes. • Ability to work across Business and Technology teams, translating the needs of different audiences. • Strong organizational skills for documenting processes, business rules, and solutions. • Investigative, curious, and continuous-improvement mindset. • Strong communication skills with both technical and non-technical audiences. • Proactive approach to identifying problems and opportunities before they become bottlenecks. • Experience with HubSpot is a plus. • Knowledge of automation and integration tools such as n8n, Make, or similar platforms is a plus. • Experience with Google Sheets and Google Apps Script is a plus. • Familiarity with Git/GitHub is a plus. • Knowledge of API testing tools such as Postman is a plus. • Previous experience in Operations, RevOps, CS Ops, Tech Ops, Automation, or similar areas is a plus.

🏖️ Benefits

• Medical insurance • Dental insurance • Education assistance • Home office allowance • Performance bonus • Education partnerships with FIAP and USP • TotalPass • Medication allowance • Digital Hospital • Life insurance • Paid leave