Director, Digital Enablement – Solutions

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🕒 March 11

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Medable

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

💊 Pharmaceuticals

🤖 Artificial Intelligence

💰 $300k Seed Round - MedAble on 2015-03

SaaS • Pharmaceuticals • Artificial Intelligence

Medable is a SaaS company that provides a unified, cloud-agnostic decentralized clinical trial (DCT) platform used by pharmaceutical sponsors, CROs, and research sites to streamline and accelerate clinical research. Its solutions include eCOA/ePRO, eConsent, remote monitoring, connected sensors, and AI-driven tools (Agent Studio and multiple AI agents) to automate trial master file processes, site workflows, and participant data collection. Medable emphasizes rapid study build, global scalability, integrations, and patient-centered design to reduce time-to-launch and improve trial efficiency and data quality.

📋 Description

• Support the execution of the digital enablement strategy for Study and Agent Studio platforms • Implement structured enablement frameworks for training, onboarding, and adoption activities • Lead day-to-day customer interactions focused on digital readiness, platform adoption, and value realization • Support the Agentic AI program by coordinating implementation activities • Communicate product releases and digital capabilities to customers and internal stakeholders • Collaborate with Product, Engineering, Clinical, Regulatory, and Training teams • Contribute to product feedback loops by surfacing customer insights • Support regulatory, validation, and quality activities for AI-enabled and agentic systems • Mentor junior team members and subject-matter experts • Serve as an operational point of contact for digital adoption challenges

🎯 Requirements

• 10+ years of experience in digital health, life sciences technology, SaaS, or clinical research, or a combination of education and experience • Demonstrated experience in digital enablement, technology adoption, or supporting digital transformation initiatives • Hands-on experience with eCOA, digital endpoints, or clinical trial technology platforms • Exposure to AI-enabled, automated, or agentic systems, preferably in regulated or GxP environments • Experience in customer-facing roles supporting enterprise or global clients in a technology or clinical context

🏖️ Benefits

• Competitive base salaries • Annual performance-based bonus • Stock options for employees, aligning personal achievements to Medable's success • Health and insurance coverage • Wellness program (Mental, Physical and Financial) • Volunteer time off to support causes you care about