Senior Account Manager

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $130k - $150k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Medallion

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 $43M Series C - Medallion on 2025-08

Healthcare Insurance • SaaS • Artificial Intelligence

Medallion is an AI-powered healthcare operations company that provides a SaaS platform to automate provider credentialing, payer enrollment, licensing, privileging, and ongoing monitoring. The platform uses machine learning and real-time automation to extract and standardize data, manage payer-specific and state rules, run automated follow-ups, and ensure compliance with NCQA and TJC standards—reducing costs and accelerating provider onboarding. Medallion serves payers, provider groups, health systems, RCM organizations, and digital health companies with a focus on lowering administrative burden and improving network readiness.

📋 Description

• Managing and growing Medallion’s most important customers • Building and fostering deep relationships with key stakeholders • Understanding business priorities and identifying growth opportunities • Acting as the voice of the customer internally to ensure their needs are met • Working cross-functionally with Implementation, Operations, Sales, Customer Support, Product, and Engineering teams • Ensuring customers achieve a significant return on and drive business success with their Medallion investment • Reporting to the Manager of Account Management

🎯 Requirements

• 5+ years of account management or customer success experience at a B2B SaaS startup • Proven experience leading and managing high touch healthcare and enterprise customer relationships • Achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis • Able to identify solutions, improve effectiveness of current strategies, and manage change • Previous experience creating growth plans and strategic business reviews for your clients • GTM and team oriented mindset • Experience using CRM software (ideally Salesforce), and G Suite Applications (Docs, Sheets, Slides) • Experience successfully working with and building relationships with senior executives and key stakeholders, both internally and externally • Strong operational skills that drive organizational efficiencies and customer satisfaction • Ability to influence and build credibility and trust across the organization and with customers • Problem solving, project management, interpersonal and organizational skills

🏖️ Benefits

• equity • bonus • benefits