Order Management Specialist

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MediaRadar, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

☁️ SaaS

Advertising • SaaS

MediaRadar, Inc. is an award-winning advertising intelligence platform designed to support media sales and advertising planning. With over 4 million brands and comprehensive contact information, MediaRadar is a go-to solution for media sellers and buyers, providing insights into advertising data across various formats. The platform is widely used in the media and ad tech industry for prospecting, media buying, planning, and sales enablement. MediaRadar leverages AI-powered solutions to deliver actionable advertising intelligence, helping users make informed decisions for better media mix and revenue growth.

📋 Description

• Accurately enter and maintain sales orders in NetSuite, ensuring full alignment with data from Salesforce and the terms outlined in signed contracts. • Review and validate order details—including pricing, contract terms, product configurations, and billing schedules—before and after entry. • Partner closely with the Revenue Operations (RevOps) team to support smooth order execution and data integrity across systems. • Identify and communicate breakdowns in the order process, proactively looping in Sales and RevOps to resolve discrepancies. • Conduct regular reconciliations between Salesforce and NetSuite to ensure system data is consistent and up to date. • Support invoicing and fulfillment activities, flagging issues that could impact billing accuracy or customer satisfaction. • Assist with process documentation and contribute to continuous improvement efforts under the guidance of the Senior Order Management Analyst. • Respond to internal queries related to order status, contract details, and system data in a timely and professional manner.

🎯 Requirements

• 2–4 years of experience in order management, sales operations, revenue operations, or a similar function. • Hands-on experience with NetSuite and/or Salesforce; comfort navigating and cross-referencing data between both platforms is strongly preferred. • Solid understanding of order-to-cash workflows, including order entry, contract review, invoicing, and fulfillment. • Strong attention to detail with a track record of catching and resolving data discrepancies. • Good communication skills and the ability to work collaboratively with cross-functional teams across time zones. • Ability to manage multiple priorities and work accurately under time pressure in a fast-paced environment. • Comfortable escalating issues clearly and professionally to senior team members and stakeholders. • Experience working in a SaaS or media/advertising technology environment is a plus.

🏖️ Benefits

• At MediaRadar, we are committed to creating an inclusive and accessible workplace where everyone can thrive. • We believe that diversity of backgrounds, perspectives, and experiences makes us stronger and more innovative. • We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other legally protected status. • We are also committed to ensuring our recruitment process is accessible to all applicants. If you need a reasonable accommodation during the application or interview process, please contact us at [email protected]. • We’re excited to meet people who share our values and want to build the future with us.