Applications Specialist

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MedPOINT Management

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1988

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

MedPOINT Management is a California-based healthcare management services organization that supports independent practice associations (IPAs), provider networks, hospitals and contracted health plans with clinical quality, care management, administrative operations and technology solutions. For more than 32 years MPM has provided services including provider network operations, case management, utilization management, claims operations, credentialing, HEDIS/STARs quality measurement and analytics (via Cozeva), call center and financial management, and digital provider portals and resource libraries. The company emphasizes data security and compliance (SOC 2 and HITRUST e1 certifications for its EZ-CAP and Provider Web Portals) and focuses on enabling value-based care, quality improvement, and operational support for providers and payers.

📋 Description

• Provide technical support and training for end-users on various applications. • Collaborate with cross-functional teams to analyze and optimize application performance. • Assist in the implementation and integration of new software solutions. • Monitor application usage and troubleshoot issues to ensure maximum uptime. • Document processes and create user manuals for application functionalities. • Stay updated on industry trends and advancements in healthcare technology. • Participate in user acceptance testing and provide feedback for improvements. • Support data management and reporting initiatives to enhance decision-making.

🎯 Requirements

• Bachelor’s degree in Information Technology, Healthcare Administration, or related field. • 2+ years of experience in application support or IT consulting in healthcare. • Strong problem-solving skills and attention to detail. • Proficient in healthcare software applications and EHR systems. • Knowledge of data analysis and reporting tools is a plus. • Certifications in relevant software applications are preferred.

🏖️ Benefits

• 401(k) • 401(k) matching • Dental insurance • Health insurance • Vision insurance • Wellness resources