IT Technician, IT Specialist (System Integration)

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🔥 7 minutes ago

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medsolve

WebsiteLinkedInAll Job Openings

11 - 50 employees

Problemlose Patientenverwaltung, Sicherheit, Leistungsstarke Geräte und vieles mehr – Wir decken alle IT-Aspekte Ihrer Praxis ab, individuell abgestimmt auf die Anforderungen Ihrer ärztlichen Fachrichtung.

📋 Description

• Support, fault analysis and resolution via phone/remote tools (1st/2nd level, depending on experience) • On-site at customer locations across Germany: installations, rollouts, troubleshooting and commissioning (workstations, network, print/scan, card readers, and any connected devices) • Documentation: concise, reproducible documentation (checklists, tickets, handovers) to ensure solutions are repeatable.

🎯 Requirements

• Must have experience in IT support/operations/service (vocational training as an IT Specialist in System Integration is desirable but not required with relevant practical experience) • Solid understanding of Windows, networking and structured troubleshooting • Virtualization (Hyper-V/VMware) • Firewall configuration and operation (SOPHOS) • Willingness to travel across Germany (on-site customer appointments are part of the role) • Driver’s license class B • Very good German (customer-facing) • Nice to have (not a requirement): experience with practice management software (PVS), experience with TI/KIM, experience with medical interfaces (e.g. DICOM/PACS).

🏖️ Benefits

• Remote-first: You work from home – you don’t need to come into an office to be productive. • Variety instead of constant travel: Remote support is a core part of the role; on-site visits are added based on projects and tickets. • Predictability: Customer appointments are coordinated within the team; clean handovers and standards instead of “chaos assignments”. • Development: Onboarding, checklists and knowledge transfer – you don’t have to know everything up front; willingness to learn is key. • Equipment: Professional setup for remote work (laptop/phone) and modern tools.