IT Technician, IT Specialist (System Integration)

Job not on LinkedIn

🕒 June 22

🗣️🇩🇪 German Required

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medsolve

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

medsolve is a company that specializes in providing smart IT solutions for medical practices and medical care centers across Germany. Their services include seamless patient management, security, and robust hardware tailored to meet the specific IT needs of various medical specialties.

📋 Description

• Support, fault analysis and resolution via phone/remote tools (1st/2nd level, depending on experience) • On-site at customer locations across Germany: installations, rollouts, troubleshooting and commissioning (workstations, network, print/scan, card readers, and any connected devices) • Documentation: concise, reproducible documentation (checklists, tickets, handovers) to ensure solutions are repeatable.

🎯 Requirements

• Must have experience in IT support/operations/service (vocational training as an IT Specialist in System Integration is desirable but not required with relevant practical experience) • Solid understanding of Windows, networking and structured troubleshooting • Virtualization (Hyper-V/VMware) • Firewall configuration and operation (SOPHOS) • Willingness to travel across Germany (on-site customer appointments are part of the role) • Driver’s license class B • Very good German (customer-facing) • Nice to have (not a requirement): experience with practice management software (PVS), experience with TI/KIM, experience with medical interfaces (e.g. DICOM/PACS).

🏖️ Benefits

• Remote-first: You work from home – you don’t need to come into an office to be productive. • Variety instead of constant travel: Remote support is a core part of the role; on-site visits are added based on projects and tickets. • Predictability: Customer appointments are coordinated within the team; clean handovers and standards instead of “chaos assignments”. • Development: Onboarding, checklists and knowledge transfer – you don’t have to know everything up front; willingness to learn is key. • Equipment: Professional setup for remote work (laptop/phone) and modern tools.

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