Senior Business Relationship Manager – Neuroscience, Service & Repair

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🔥 0 minutes ago

🌐 Netherlands, Germany, +2 more countries – Remote

🇳🇱 Netherlands – Remote 🇩🇪 Germany – Remote 🇮🇹 Italy – Remote 🇪🇸 Spain – Remote

💵 €108k - €162k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Serve as a senior strategic partner between EMEA Business Leadership and the Service & Repair organization • Advise senior leaders using data, insight, and constructive challenge • Translate business and market strategies into multi-year Service & Repair priorities and roadmaps • Mobilize cross-functional and cross-regional teams through influence without direct authority • Own senior-level governance and performance management across service and customer KPIs • Identify gaps between Voice of Customer, business ambition, and service delivery • Partner with Business and Service & Repair leaders on investment, capacity, and cost-to-serve trade-offs • Represent Service & Repair in executive business forums and Business priorities within Service & Repair leadership • Communicate Service & Repair value and impact through storytelling and fact-based reporting • Serve as a senior escalation point for business-critical topics

🎯 Requirements

• Bachelor’s or Master’s degree required • 5+ years of relevant experience in healthcare, medical devices, or a related industry • Strong stakeholder management and communication skills • Ability to work effectively in a complex, matrixed, international environment • Europe based position • Limited travel required

🏖️ Benefits

• Competitive Salary and flexible Benefits Package • Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage • Short-term incentive called the Medtronic Incentive Plan (MIP)

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