B2B Solutions Consultant, Italian Speaking

🔥 0 minutes ago

🌐 Bulgaria, Germany, +4 more countries – Remote

🇧🇬 Bulgaria – Remote 🇩🇪 Germany – Remote 🇨🇭 Switzerland – Remote 🇫🇷 France – Remote 🇧🇪 Belgium – Remote 🇦🇹 Austria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Act as the primary point of contact for corporate partners, providing expert guidance and resolving complex inquiries within the customer support services sector • Manage B2B relationships by proactively addressing client needs and ensuring service excellence across all support channels • Maintain high levels of customer satisfaction by delivering tailored, high-value solutions in Italian • Collaborate with internal teams to streamline service processes and enhance the overall quality of support operations in Bulgaria • Analyze client feedback to identify trends and suggest improvements to the B2B service delivery model • Stay updated on industry developments to provide informed, professional consultations to business partners • Represent the premium brand with professionalism and ensure interactions reflect company standards

🎯 Requirements

• Native or fluent Italian, spoken and written, mandatory for this client-facing role • Professional proficiency in English • Strong background or interest in the customer support services industry, focused on B2B relationship management • Excellent interpersonal skills • Problem-solving mindset and proactive work ethic • Valid EU passport, mandatory for international relocation eligibility • Previous experience in a consultative or client-support role is an advantage

🏖️ Benefits

• Competitive Monthly Salary • Monthly Performance Bonus linked to individual and team targets • Fully Paid Relocation Package (includes flight, initial transfer, and comfortable hotel accommodation) • Comprehensive, fully paid initial and ongoing professional training • Premium Health Insurance and wellness benefits • Opportunity to build a career within a top-tier international company located in the vibrant city of Sofia