B2B Solutions Consultant, Spanish Speaking

🔥 8 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of Mercier Consultancy MD

Mercier Consultancy MD

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Act as the primary point of contact for B2B clients, ensuring seamless delivery of specialized Customer Support Services solutions. • Provide expert consultation and troubleshooting to Spanish-speaking business partners to resolve technical and operational inquiries. • Manage client relationships proactively to ensure high levels of satisfaction and service excellence within the Customer Support Services sector. • Collaborate with internal teams to refine service processes and enhance the overall quality of B2B support interactions. • Analyze client performance data to provide actionable insights and tailored recommendations that drive mutual business success. • Maintain detailed documentation of all client communications and service resolutions within the company’s CRM system. • Participate in regular workshops to stay updated on industry best practices for professional Customer Support Services.

🎯 Requirements

• Native or fluent Spanish (spoken and written). • Valid EU passport (mandatory). • Professional proficiency in English to collaborate with the diverse international team. • Previous experience in B2B Customer Support Services or a similar client-facing environment is highly valued. • Strong problem-solving skills and the ability to maintain composure in a high-pressure, professional setting. • A proactive mindset and a desire to build a long-term career.

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training programs • Comprehensive Health Insurance • Fully Paid Relocation Package (flight, transfer, hotel) • Attractive Monthly Performance Bonus based on individual and team excellence • €1,500 Signing Bonus (one-time) for new hires • Exposure to a multi-cultural working environment

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