Customer Expert, Portuguese Speaking

Job not on LinkedIn

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

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⏰ Full Time

🟠 Senior

👻 Ghost score 15%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Mercier Consultancy MD

Mercier Consultancy MD

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-quality technical and account support to telecommunications customers via phone, email, and chat • Troubleshoot complex network and connectivity issues • Advise customers on telecommunications products, digital services, and value-added solutions • Maintain detailed customer records and documentation within internal CRM systems • Stay updated on telecommunications industry trends and service protocols • Collaborate with cross-functional teams to resolve escalated technical inquiries • Achieve individual and team performance targets

🎯 Requirements

• Native or fluent Portuguese (spoken and written) • Valid EU passport (mandatory) • Strong interest in the telecommunications industry and consumer electronics • Exceptional communication skills and a customer-centric mindset • Ability to work in a remote environment within Greece with high reliability • Proven experience in customer service or technical support environments

🏖️ Benefits

• Competitive Monthly Salary • 2 Extra Salaries Per Year (13th and 14th salary) • Monthly Performance Bonus • Fully Paid Relocation Package (flight, transfer, hotel) • Fully Paid Training programs to kickstart your career • Comprehensive Health Insurance coverage • Professional growth opportunities in one of the most exciting Portuguese-speaking jobs in Europe • And Much More...

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