Customer Support Expert, Nederlands Sprekende

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇧🇪 Belgium – Remote 🇨🇭 Switzerland – Remote 🇫🇷 France – Remote 🇦🇹 Austria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver professional and empathetic customer service via phone, chat, and email to Dutch-speaking clients. • Resolve complex inquiries and technical issues within the Customer Support Services framework with efficiency and precision. • Maintain high levels of customer satisfaction by providing accurate information and troubleshooting solutions. • Collaborate with cross-functional teams to escalate and resolve high-priority ticket requests. • Stay updated on product knowledge and service protocols to ensure service excellence. • Consistently meet individual and team performance targets to maximize the quality of support services. • Document all interactions in the CRM system accurately, ensuring data integrity and follow-up excellence.

🎯 Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role. • Valid EU passport or a valid work permit for Greece. • Proven experience or a strong interest in the Customer Support Services industry. • Strong digital literacy and the ability to adapt to new software platforms quickly. • Excellent interpersonal skills and a commitment to delivering a premium customer experience. • Resilience and a proactive attitude towards professional development in an international environment.

🏖️ Benefits

• Competitive Monthly Salary with regular performance-based increases. • Two extra salaries per year (13th and 14th salary bonus). • Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided). • Monthly Performance Bonus for high-achieving team members. • Comprehensive, fully paid training program to ensure your success. • Full Health Insurance coverage and access to premium wellness benefits. • Endless opportunities for career progression within the global Customer Support Services industry.