Financial Customer Expert, Spanish Speaking

🔥 0 minutes ago

🌐 Greece, Spain, +3 more countries – Remote

🇬🇷 Greece – Remote 🇪🇸 Spain – Remote 🇧🇬 Bulgaria – Remote 🇫🇷 France – Remote 🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Act as the primary point of contact for Spanish-speaking clients within the customer support services sector • Assist customers with sensitive financial inquiries while maintaining confidentiality and professional conduct • Troubleshoot and resolve complex service issues through clear and empathetic communication • Use company software and databases to track, document, and manage customer interactions accurately • Collaborate with international teams to optimize workflows and support customer support operations • Stay updated on financial regulations and product changes to provide precise, compliant information • Meet and exceed individual and team KPIs in a fast-paced work environment

🎯 Requirements

• Native or fluent Spanish, spoken and written, is mandatory • Advanced proficiency in English • Valid EU passport is mandatory • Previous experience in the customer support services industry is a significant advantage • Strong digital literacy • Ability to navigate multiple financial platforms • Empathetic, problem-solving mindset • Commitment to excellence in every interaction

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training • Health Insurance coverage • Fully Paid Relocation Package (flight, transfer, hotel) • Monthly Performance Bonus for high achievers • 2 Extra Salaries Per Year (13th and 14th salary)