German Speaking Customer Care Expert

🔥 5 hours ago

🌐 Greece, Bulgaria, +4 more countries – Remote

🇬🇷 Greece – Remote 🇧🇬 Bulgaria – Remote 🇩🇪 Germany – Remote 🇵🇹 Portugal – Remote 🇪🇸 Spain – Remote 🇨🇭 Switzerland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver exceptional support as a German Speaking Customer Care Expert • Manage high-volume inquiries via telephone, email, and live chat • Maintain deep knowledge of products and services to provide accurate solutions to German-speaking clientele • Document all interactions within the CRM system according to company quality standards • Collaborate with international team members to troubleshoot complex issues • Contribute to continuous improvement of support protocols • Act as a professional and empathetic brand ambassador

🎯 Requirements

• Native or fluent Dutch (spoken and written) is strictly required for this position • Proficiency in German language skills is essential • Valid EU passport (mandatory) • Strong communication skills and a passion for working in the customer support services industry • Ability to relocate to Athens, Greece • Previous experience in customer support or call center operations is considered a significant advantage

🏖️ Benefits

• Competitive Monthly Salary with a generous bonus structure • 2 Extra Salaries Per Year (13th and 14th salary) • Monthly Performance Bonus linked to individual and team KPIs • Fully Paid Relocation Package, including flight tickets, transfer, and initial hotel accommodation • Comprehensive, fully paid training program • Full health insurance coverage and additional corporate benefits