German Speaking Customer Care Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇨🇭 Switzerland – Remote 🇦🇹 Austria – Remote 🇧🇪 Belgium – Remote 🇱🇺 Luxembourg – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver professional and empathetic support to customers via phone, email, and chat • Resolve complex inquiries within the Customer Support Services sector with efficiency and precision • Maintain high levels of customer satisfaction through proactive problem-solving • Ensure accurate documentation of all customer interactions in the CRM system • Collaborate with international teams to improve service quality and internal processes • Contribute to the positive reputation of the brand by upholding industry-leading service standards • Stay updated on product knowledge to provide accurate and relevant guidance to German-speaking clients

🎯 Requirements

• Native or fluent German (spoken and written) • Valid EU passport or work permit allowing for employment in Greece • Excellent communication skills and a passion for the Customer Support Services industry • Proven ability to thrive in a fast-paced, goal-oriented environment • Computer literacy and technical aptitude for navigating support software • Previous experience in similar German-speaking jobs is considered a strong asset

🏖️ Benefits

• Highly competitive Monthly Salary • Two extra salaries per year (13th and 14th salary bonus) • Monthly Performance Bonus for high-achieving Customer Care Experts • Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival) • Comprehensive, fully paid initial training program • Premium private health insurance coverage • Relocation support and local administrative assistance to help you settle into your new life in Greece