German Speaking Customer Expert

🔥 10 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇦🇹 Austria – Remote 🇨🇭 Switzerland – Remote 🇧🇪 Belgium – Remote 🇱🇺 Luxembourg – Remote

⏰ Full Time

🟠 Senior

✨ German

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-quality technical and account support to telecommunications customers via phone, chat, and email • Troubleshoot complex connectivity issues and provide effective solutions for hardware and software malfunctions • Maintain deep product knowledge to guide customers through telecommunications service installations and upgrades • Address inquiries professionally and accurately to ensure high customer satisfaction • Collaborate with internal departments to resolve escalated telecommunications account discrepancies • Record customer interactions accurately within the CRM • Act as a brand ambassador for the telecommunications client

🎯 Requirements

• Native or fluent German (spoken and written) proficiency is essential • Valid EU passport or work permit required for these German-speaking jobs • Strong interest in the telecommunications industry and emerging consumer technologies • Excellent communication skills with the ability to explain complex technical concepts simply • Proficiency in computer navigation and multitasking in a digital environment • A proactive attitude toward learning and thriving in remote, target-driven work environments

🏖️ Benefits

• Competitive Monthly Salary with 13th and 14th salary bonuses included • Fully Paid Training programs • Comprehensive Health Insurance coverage • Fully Paid Relocation Package including flight tickets, airport transfer, and hotel accommodation • Attractive Monthly Performance Bonus schemes • Career growth paths • Social integration support