German Speaking Customer Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇦🇹 Austria – Remote 🇨🇭 Switzerland – Remote 🇧🇪 Belgium – Remote 🇱🇺 Luxembourg – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ German

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver exceptional, professional support to travelers and partners within the travel sector • Resolve complex booking inquiries, cancellations, and modifications via phone, email, and chat • Maintain high quality standards to ensure customer satisfaction in a fast-paced travel environment • Act as a brand ambassador for Booking.com, reflecting premium service standards • Collaborate with cross-functional teams to streamline travel service processes • Manage travel-related escalations with empathy, professionalism, and solution-oriented thinking • Stay updated on travel regulations and policies to provide accurate, real-time information to guests

🎯 Requirements

• Native or fluent German (spoken and written) is mandatory for this role • Professional proficiency in English to navigate internal systems and training • Valid EU passport or a valid work permit for Greece • Proven passion for the travel industry and customer service excellence • Strong problem-solving skills • Ability to thrive in a remote work environment

🏖️ Benefits

• Competitive Monthly Salary • 2 Extra Salaries Per Year (13th and 14th salary) • Monthly Performance Bonus • Fully Paid Training • Health Insurance • Fully Paid Relocation Package (flight, transfer, hotel) • The opportunity to build your career among the best German-speaking jobs in Greece • Mediterranean lifestyle with access to Greece’s coastline, heritage, cuisine, hospitality, and climate