German Speaking Customer Support Representative

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇵🇱 Poland – Remote 🇦🇹 Austria – Remote 🇭🇺 Hungary – Remote 🇧🇬 Bulgaria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Handle customer inquiries for German-speaking customers via calls, chats and/or phone calls • Resolve complaints professionally to maintain high customer satisfaction • Accurately document all customer interactions in the CRM system • Collaborate with internal teams to improve product support and customer service processes

🎯 Requirements

• Native-level fluency in German, written and spoken • Minimum English proficiency of B2 • Strong communication and problem-solving skills • Comfortable using computers and willing to learn new software tools • Ability to work in a team-oriented environment • Willingness to relocate and live in Greece

🏖️ Benefits

• Competitive Monthly Salary • 2 Extra Salaries per year, in the form of a 13th and 14th Salary • Monthly Performance Bonus • Fully Paid Relocation: Flight, Transfer & Hotel Included • Continuous support during and before your relocation to Greece • Stable career development opportunities within a multinational conglomerate • 300 days of sunshine a year! • Fully Paid Training • Health Insurance