Portuguese Speaking Customer Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇫🇷 France – Remote 🇱🇺 Luxembourg – Remote 🇨🇭 Switzerland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide support to Booking.com travelers and partners • Manage inquiries via phone, email, and chat • Resolve travel-related issues efficiently • Deliver professional, empathetic, solutions-oriented customer service • Handle booking modifications, cancellations, and special requests • Collaborate with international team members • Contribute to continuous improvement of customer service processes and workflows • Document customer interactions in the CRM system

🎯 Requirements

• Native or fluent Portuguese (spoken and written) is absolutely essential • Valid EU passport or work permit for Greece is mandatory • Professional proficiency in English • Passion for the travel industry and a customer-centric mindset • Excellent problem-solving skills • Ability to thrive in a fast-paced work environment • Strong digital literacy • Ability to navigate multiple booking platforms simultaneously

🏖️ Benefits

• Competitive Monthly Salary package • 2 Extra Salaries Per Year (13th and 14th salary bonus structure) • Monthly Performance Bonus for high-achieving team members • Fully Paid Relocation Package including flight to Greece, transfer, and hotel accommodation • Fully Paid Training program • Comprehensive Health Insurance • Additional corporate benefits • International career development opportunity in Athens