Portuguese Speaking Customer Expert

🔥 0 minutes ago

🌐 Greece, Bulgaria, +5 more countries – Remote

🇬🇷 Greece – Remote 🇧🇬 Bulgaria – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇨🇭 Switzerland – Remote 🇱🇺 Luxembourg – Remote 🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver exceptional customer service through phone, email, and chat for Zalando. • Assist customers with inquiries regarding online orders, sizing, delivery tracking, and returns. • Provide expert fashion advice and insights for Portuguese-speaking clients. • Resolve complex consumer issues related to digital payments and loyalty program benefits. • Maintain high quality standards to ensure customer satisfaction and brand loyalty. • Collaborate with internal teams to streamline communication for international retail operations. • Adapt quickly to new retail trends and system updates to provide accurate information.

🎯 Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role. • Strong command of English to facilitate internal communication. • Valid EU passport (mandatory). • A genuine passion for the retail and fashion industry. • Excellent problem-solving skills and a customer-centric mindset. • Previous experience in retail or customer support is highly advantageous.

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training • Health Insurance • Fully Paid Relocation Package (flight, transfer, hotel) • Monthly Performance Bonus • 2 Extra Salaries Per Year (13th and 14th salary)