Senior Technical Program Manager – AI

🕒 2 days ago

🇺🇸 United States – Remote

💵 $94.7k - $175k / year

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

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MeridianLink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

💳 Fintech

🏦 Banking

☁️ SaaS

💰 $485M Post-IPO Debt on 2021-11

Fintech • Banking • SaaS

MeridianLink is a leading provider of SaaS solutions for financial institutions, specializing in loan origination systems and digital transformation technologies. Their end-to-end platform enhances digital experiences through integration with mortgage LOS, deposit account opening solutions, and more. MeridianLink's cloud-based systems improve efficiency in loan processing and collections, data-driven decision-making, and account management. The company collaborates with partners to expand market reach and drive growth in the fintech industry. With over 25 years of experience, MeridianLink is dedicated to supporting banks, credit unions, and other financial service providers through technology and business intelligence.

📋 Description

• Own end-to-end project execution: plan, schedule, and drive delivery across the full project lifecycle, balancing constraints and keeping work moving forward in partnership with product and engineering counterparts. • Build and maintain project plans, track milestones, and proactively manage risks, issues, and tradeoffs—providing clear stakeholder updates with recommended solutions. • Serve as the PMO lead for the ML's agentic platform and customer facing products — the structured methodology for developing, testing, deploying, and operating AI agents within MeridianLink’s agentic architecture. • Partner with engineering leads to embed AI into each SDLC phase: requirements (AI-assisted grooming agents), development (co-pilot and Claude Code standards), testing (test-driven development metrics), and release (zero-downtime deployment, feature flag governance). • Establish and continuously improve team processes that increase quality and productivity through process definition, education, and refinement. • Facilitate light weight agile ceremonies (planning, standups, retrospectives) and drive continuous improvement through retrospective assessments. • Use tools such as Jira (and related reporting) to support teams and enable visibility into progress, capacity, and delivery health. Bridge product and engineering AI alignment.

🎯 Requirements

• 7+ years of technical program management in a software engineering organization, with at least 2 years in an AI, ML, or platform transformation context. • Demonstrated experience managing AI/ML initiatives or SDLC modernization programs — not just awareness, but delivery ownership. • Fluency with AI-driven SDLC concepts: AI-assisted requirements, co-pilot/code generation tooling, test automation, agentic deployment, and observability. • Ability to translate engineering complexity into executive narratives and vice versa; strong stakeholder management across CTO, VPs, and ICs. • Experience running programs that span multiple scrum teams, including offshore-heavy organizations. • Hands-on with program/project tooling (Jira, Confluence, or equivalents) and familiarity with engineering metrics (DORA, SPACE, or similar frameworks).

🏖️ Benefits

• Insurance coverage (medical, dental, vision, life, and disability) • Flexible paid time off • Paid holidays • 401(k) plan with company match • Remote work