Meriton
1001 - 5000 employees
Founded 2019
⚡ Energy
☁️ SaaS
Manufacturing • Energy • SaaS
Meriton is a leading HVAC manufacturer representative company with deep experience and a strong track record of success. The company invests in market-leading firms and supports them with capital and shared services, including accounting, human resources, risk management, technology, safety, development, and marketing. Meriton champions a collaborative atmosphere to help their subsidiaries maximize growth potential.
Customer Service Representative
Job not on LinkedIn
🕒 April 2
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Meriton
1001 - 5000 employees
Founded 2019
⚡ Energy
☁️ SaaS
Manufacturing • Energy • SaaS
Meriton is a leading HVAC manufacturer representative company with deep experience and a strong track record of success. The company invests in market-leading firms and supports them with capital and shared services, including accounting, human resources, risk management, technology, safety, development, and marketing. Meriton champions a collaborative atmosphere to help their subsidiaries maximize growth potential.
📋 Description
• Maintaining a positive, empathetic, and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support.
🎯 Requirements
• High school diploma, general education degree, or equivalent. • Ability to stay calm when customers are stressed or upset. • Comfortable using computers. • Experience working with customer support.
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Customer Service Representative handling inbound calls in a fully remote position from South Carolina. Accurately recording excavation information for SC811 call center operational needs.
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⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
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