Support Specialist, KAS

Job not on LinkedIn

🔥 1 minute ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mesalvo GmbH

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2022

💰 Venture Round - Mesalvo on 2021-01

Mesalvo GmbH is a company for which no descriptive text was provided in the input. There is insufficient information to determine the company's activities, products, services, or sector.

📋 Description

• Serve as the first point of contact for customers and support healthcare facilities in using the Meona software solution • Receive and analyze customer inquiries and work with the team to find solutions • Test software to ensure quality and user-friendliness • Keep FAQs and the knowledge base up to date and easy to understand • Support the continuous improvement of support processes

🎯 Requirements

• Experience in a hospital environment, e.g., as a medical technical assistant (MTA), registered nurse, or in a comparable role • Good understanding of clinical workflows and healthcare software • Enjoy supporting colleagues and customers in a clear, empathetic manner • Structured approach and an interest in technical topics • Fluent written and spoken German and English • Experience in customer support or IT support is an advantage

🏖️ Benefits

• Flexible working hours: In agreement with your team, you can decide when to start your day. • Remote work: Work remotely, from a home office, or abroad for up to 20 days per year—you decide where you feel most comfortable. • Employee benefits: From a company bike program to gym memberships, we make sure you have plenty of opportunities to stay active. • Health promotion: Look forward to a range of initiatives that support your well-being—because people are at the heart of what we do. • Events: To make sure there is plenty of fun, we regularly organize company runs, team events, and Christmas parties. • Onboarding: Thorough training from a friendly, open team that is available to support you throughout your onboarding process. • Diversity and inclusion in the workplace