Sales Operations Specialist

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Mighty Networks

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

☁️ SaaS

🤝 B2B

📚 Education

SaaS • B2B • Education

Mighty Networks is a community platform that enables users to create and manage vibrant online communities, courses, memberships, and events. By leveraging AI, it helps community leaders to enhance member engagement and facilitate connections between users through a feature called People Magic. This platform empowers creators by offering a suite of tools for launching paid memberships and courses, and even creating branded mobile apps. Mighty Networks aims to provide a seamless experience for building profitable, high-retention communities quickly and efficiently.

📋 Description

• Prepare, review, and process contracts, order forms, and renewal agreements for Sales and Customer Success teams • Track contract status through the sales and renewal cycle, coordinating with internal stakeholders as needed • Perform data validation and quality audits within HubSpot across contacts, companies, and deal records • Support internal user training for Sales and Customer Success teams on HubSpot best practices • Build and maintain sales and CS dashboards in HubSpot tracking pipeline health, quota attainment, and renewal rates • Respond to data requests from Sales, CS, and leadership with timely and accurate analysis • Conduct sales cycle analyses, win/loss reviews, and rep productivity assessments • Monitor data quality to ensure dashboard accuracy and reliability • Evaluate current sales and renewal workflows and identify opportunities for automation or standardization • Implement improvements using HubSpot workflows, sequences, and integrations to streamline the sales/renewal cycle • Maintain process documentation, playbooks, and SOPs • Issue and follow up on outstanding invoices via AR management system (Upflow) • Communicate with customers via email on collections and work with Sales/Customer Success to resolve outstanding balances

🎯 Requirements

• 2–4 years of experience in Sales Operations, Revenue Operations, or a similar role • Solid hands-on experience with HubSpot CRM — data management, workflows, reporting, and sequences • An analytical mindset with experience turning data into clear, actionable insights for stakeholders • Strong attention to detail, particularly when it comes to contracts, data hygiene, and invoicing • A process-oriented approach — you spot inefficiencies and follow through on fixing them • Clear written communication skills, especially in cross-functional settings • Some familiarity with AR or invoicing tools is a plus (we use Upflow) • Comfortable working autonomously in a remote environment with a high degree of ownership.

🏖️ Benefits

• Comprehensive benefits, including health, vision, dental, and paid time off. • Clear opportunities for professional growth, including leadership pathways and skill development support. • A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking. • The chance to shape the future of how communities, creators, and brands thrive online—with the team that’s building what’s next.